Parent Lifeline
Alpha House
10 Carver Street
Sheffield
S1 4FS

Registered Charity No. 507378

A brief history


Founded in Sheffield in 1978 as a telephone helpline by a group of parents on the initiative of Llyn Wilson.
We voted in 1989 to join the national organisation of Parentline. In April 2000 however, we chose to opt out and revert to our original name, as staying in Parentline would have forced us to lose our independence.
Our first Parenting Course ran on 4th November 1997 in association with Sheffield MIND.
In the beginning of Parent Lifeline volunteers ran an almost 24-hour helpline.
It was decided in late 1979 to employ a paid part-time co-ordinator and a second one was appointed a year later. This covers 20 hours per week.
In 1981 a volunteer took a child into her own home for the night to give the mother a break, unthinkable nowadays.
It was quite common for volunteers to visit callers in their homes, often responding immediately, and then sometimes visiting them every week (142 home visits in 1980-81).
The overnight duty continued until April 2000 when we reluctantly decided to end the duty at 11.30pm.

We now offer a telephone listening service, appointments to talk to one of our volunteers in the office, and courses, which aim to make parenting more enjoyable.

We are always looking for parents to volunteer on our helpline.