COSAC- A registered charity and voluntary organisation which provides support for children and families who have been victims of sexual abuse.                                        helpline, and answer phone.

0114 2752739

24h

Sheaf Domestic Abuse Services. Support/Advocacy Service /Children and Young People’s Support /Counselling & Therapy Service

Domestic Violence Prevention Programme & Integrated Support Service

If you are a woman or a man experiencing domestic abuse or you know someone who is, we offer a free confidential and non-judgmental service. www.sheafdas.co.uk  also ‘Janus Project’ which is a violence intervention programme for perpetrators of violence

0114 2498881 

0800 073 8882

NSPCC - Child protection Helpline         

www.nspcc.org.uk

0808 800 5000

24hrs

Sheffield rape and sexual abuse counselling service is a specialist women only service offering free and confidential counselling and support to empower women and girls who have experienced rape or sexual abuse at any times in their lives.

www.sheffieldrapecrisis.org.uk

0114 2447936

Social Services- Redvers House, Call is diverted after 5.15pm

0114 2734855

Victim Support – Info, practical help and support for all victims of all crime                                                            Mon –Fri 9am-5pm

0114 2758411

Child Line   Calls are confidential and won’t appear on the phone bill, including mobiles.  www.childline.org.uk   

admin 08448920215

0800 1111

24 hours

Ashiana/Bamer To help prevent murder and serious harm as a result of domestic abuse and forced marriage and honour based violence to black, Asian, minority ethnic and refugee women, children and young people.     www.ashianasheffield.org  9am-5pm 7 days

0114 2555740

Diverts after 5pm

Crop – Supports parent/carers of sexually exploited children.

www.crop1.org.uk 

0113 2403040

BAAF-British Agencies for Adoption and Fostering, advice on how to adopt, how to trace birth parents

www.baaf.org.uk 

02074212600

Adoption Support – Sheffield advice and support for adopters, adoptees and birth parents                                  Mon- Fir 1pm-5pm

0114 2734998

Family Rights Group – We are the charity in England and Wales that advises families whose children are involved with or need children’s services because of welfare needs or concerns. www.frg.org.uk         

0808 801 0366 9.30-3.30 Mon-Fri

AL Anon + Alateen – provide support to anyone whose life is, or has been, affected by someone else’s drinking

www.al-anonuk.org.uk                                         10am -10pm daily

Confidential Helpline

020 7403 0888

Alcoholics Anonymous –Support and Guidance for those with alcohol problems                                                                      

www.alcoholics-anonymous.org.uk

24hr National  Helpline

0114 2701984

0845 7697555

Sheffield Alcohol Support Service  is a registered charity set up over thirty years ago to provide community alcohol services for Sheffield www.sheffieldalcoholsupportservice.org.uk

0114 2587553

9-5pm Mon-Fri

ACCT Asperger’s Children and Carers Together (ACCT) is a parent-led support group for children and families affected by Asperger’s syndrome. We run activity groups for children and teenagers with Asperger’s, as well as day trips and other outings. Siblings are welcome too. We also host weekly drop-in sessions and monthly meetings for parents and carers.

www.acctsheffield.org.uk  

0114 2521911

CHILD AND ADOLESCENT MENTAL HEALTH SERVICE DIRECTORATE (CAMHS) CAMHS provide a specialist service to children and young people aged up to 16 years who are experiencing difficulties which are seriously impacting on their mental health and emotional wellbeing. They work with families and carers.

Referral by GP needed

National Autistic Society  - We are the leading UK charity for people with autism (including Asperger syndrome) and their families. We provide information, support and pioneering services, andcampaign for a better world for people with autism. www.autism.org.uk                                Switchboard  020 78332299                             

0808 800 4104 helpline

10-4 Mon – Fri

Ray of Hope –  Ray of Hope is a registered charity that runs a support group for children with special needs and their families. Provides information, organises speakers to visit and social activities. Self or any referral.
Sessions are held at Eskdale Community Centre, S6 (Tuesday) and at the Space Fun Zone on Middlewood Road, S6 (Thursday).

www.rayofhope-supportgroup.co.uk

Jane Raynor 07961 776794

AUTISM – Talk about Autism is an online discussion forum and community for parents, carers and family members of children with autism, people on the spectrum, and professionals. www.talkaboutautism.org.uk  

 020 8815 5424

Mon – Fri 8-5pm

Child Death Helpline – The Child Death Helpline is a helpline for anyone affected by the death of a child of any age, from prebirth to adult, under any circumstances, however recently or long ago.

The helpline is open every day throughout the year. Every evening 19.00 - 22.00 / Monday to Friday 10.00 - 13.00 / Tuesday and Wednesday 13.00 to 16.00

Your call will be answered by a bereaved parent. 

 www.childdeathhelpline.org.uk open 7 days a week 7pm-10pm

0800 282986

From a mobile

0808 800 6019 

Cruse- Help for bereaved – practical, counselling, helpline. www.cruse.org.uk    Mon-Thurs 1.30-5.30pm                                                                                                                       .                                                                          National helpline                                     

0114 2493328

0844 477 9400

Miscarriage Association – Miscarriage can be a very unhappy and frightening and lonely experience.
If you have been affected by miscarriage, ectopic pregnancy or molar pregnancy, we hope you will find here the information and support that you need to help you through www.miscarriageassociation.org.uk

0192 4200799

SANDS The Sands helpline is open to anyone affected by the death of a baby. We offer support to people around the time of their baby’s death and during the months and years that follow. There is no time limit. www.uk-sands.org

020 74365881

Mon-Fri 9.30-5.30pm

SOBS – Survivors of bereavement by suicide We offer emotional and practical support in a number of ways./Confidential telephone helpline / Support information / Help by e-mail / Group meetings (in a number of locations) / One-day conferences / Residential events /Information relating to practical issues and problems

www.uk-sobs.org.uk  Meetings in Sheffield 1^st Wed of each month

08445616855

National helpline

June 0114 2215350

Kidscape offers:/A Helpline offering support and advice to parents of bullied children / Booklets, Literature, Posters, Training Guides, Educational Videos on bullying, child protection, and parenting / National Comprehensive Training Programme on child safety & behaviour management issues / Advice and Research / Confidence Building Sessions for children who are bullied

 www.kidscape.org.uk 

0845 1205204

Beat Bullying  works with children and young people across the UK to stop bullying. www.beatbullying.org  9-5pm Mon – Fri

Main switchboard: 0208 771 3377 

Bullying UK       www.bullying.co.uk

0808 800 2222

 Womens Therapy Link highly experienced female Counsellors, good quality, affordable service for women.

www.womenstherapylink.co.uk

0114 2660070

Cavendish Centre – Counseling for cancer sufferers & their children (Free) Mon-Fri 9.30am-5.30pm ring to make appointment to speak to someone  www.cavcare.org.uk 

0114 2784600

Share – We are a long-standing Sheffield-based organisation & charity offering high quality Psychotherapy services to everyone, including those who are economically disadvantaged or who, for other reasons, cannot obtain such help. www.sharepsychotherapy.org  

0114 2730200

MIND  We have a wide choice of services available to anyone in Sheffield. These range from counselling and psychotherapy and anger management to workshops on living a healthy lifestyle and an employment support project www.sheffieldmind.co.uk

National  www.mind.org.uk                                         Mind info line

0114 2584489

9am – 5pm

0300 123 3393

Contact (affordable counseling service) CONTACT is committed to providing an affordable counselling service. We aim to achieve this by linking our fees to your income level.

Appointments are available in the daytime and evenings. We aim to see clients as soon as we can. www.sheffieldcontactcounselling.co.uk

SHEFFIELD ONLY

07956 080157

Relate offers advice, relationship counselling, sex therapy, workshops, mediation, consultations and support face-to-face, by phone and through the website.  www.relate.org.uk

0300 100 1234

British Association for Counselling and psychotherapy (BACP) – list

www.bacp.co.uk

0870 4435252

Youth Access - have an extensive list of counselors for young people.

www.youthaccess.org.uk  Mon – Fri 9am -1pm 2pm – 5pm

020 87729900

Contact a family-providing advice, information and support to the parents of all disabled children. www.cafamily.org.uk 9.30-5pm Mon - Fri

0808 808 3555

SCIL Advocacy Service is a free, confidential and independent advocacy service for disabled people living in Sheffield ADULTS ONLY www.sheffieldcil.org.uk  10-5pm Mon - Fri

0114 253 6750 

Sheffield Parent Carer Forum www.sheffieldparentcarerforum.org.uk

We are an independent group of parents and carers of children and young people (0-19) with disabilities and special educational needs. Our main aim is to ensure the needs of our children are met. We bring together parent carers from across Sheffield to provide mutual support, exchange information, and influence policy 9.45 – 2.30 Mon - Fri

0114 252 1913

Child Support Agency – Mon – Fri 8am-8pm Sat 9-5pm

existing claims

New claims

0845 713 3133

0800 988 0985

Relate – Relate offers advice, relationship counselling, sex therapy, workshops, mediation, consultations and support face-to-face, by phone and through this website.  www.relate.org.uk Live Chat available                  8-10pm  Mon – Thurs and  Fri 8-6pm Sat 9-5pm

03001001234

Relate for Parents & Families Free online relationship advice for you and your family

www.relateforparents.org.uk Live Chat available

                                      8-10pm  Mon – Thurs Fri 8-6pm Sat 9-5pm

                 0300 100 1234

South Yorkshire Family Mediation is a friendly and professional company providing reliable services. We are family dispute specialists offering a wide range of services including: mediation reduction, your legal costs arrangements for children, financial settlement following divorce savings. Drop in divorce advice clinic is also available. Call for qualified solicitors in Sheffield.

0114 275 2227

Mon – Fri 9-5pm

Just Mediation We are an independent not-for-profit organisation, which works with people at any stage of divorce or separation who are having difficulty coming to an agreement over arrangements for the future. This includes helping couples make decisions concerning their children, finance and property.   www.justmediationsheffield.co.uk

0114 275 2227 

Mon – Fri 9-5pm

Happy Steps Helping step families become happier. Happy steps has been designed to gather together a whole range of services to help families and individuals strengthen their stepfamilies happysteps.co.uk

Frank – Helpline for anyone concerned about drug or solvent misuse                A-Z of drugs on website     www.talktofrank.com

0800 776600   

24hrs

Narcotics anonymous a nonprofit fellowship or society of men and women for whom drugs had become a major problem. We are recovering addicts who meet regularly to help each other stay clean.   www.ukna.org  - meetings in Sheffield and other areas USERS ONLY

0300 999 1212

24 hrs

Family anonymous – Support for ALL the family of drug/ solvent users  Mon- Fri 1-4pm 6-10pm Weekends 2-10pm

0845 120 0660

The Corner (formerly shed) a drug and alcohol service for young people aged 18 years or under. The registered charity offers advice, information, support and counselling around drug and alcohol related issues. Accepts self referrals and referrals from other agencies by phone, letter or visit. Clients will be offered an immediate appointment whenever possible. Home visits can also be arranged. The service also offers advice and information for parents, carers and other family members and can provide educational sessions for youth clubs, education providers and other projects working with young people. 

0114 275 2051

Mon-Fri 9am-5pm

Beat – provides helplines, online support and a network of UK-wide self-help groups to help adults and young people in the UK beat their eating disorders       www.b-eat.co.uk

(adult helpline)

0845 634 1414

Youth line 25yrs and under)

0845 634 7650.

Syeda  - South Yorkshire Eating Disorders Association is a regional charity that supports anyone affected by an eating disorder. 

 www.syeda.org.uk         helpline Tues & Thurs: 10.00 am - 5.00 pm

0114 2728855

ACE – Advice Centre for Education, We provide independent advice to parents/carers of children in state-funded schools who are experiencing difficulties such as bullying, SEN, admissions and exclusion from school. www.ace-ed.org.uk 

General advice
0808 800 5793

Exclusion advice
0808 800 0327

Education Advice and Conciliation Service – Advice and Conciliation Service is an impartial service based within Children, Young People and Families (CYPF). We offer support to parents or carers who are dissatisfied with the service they have received from either the education service or from a school

0114 2053939

Education Otherwise – Advice on home education    www.education-otherwise.net                       

0845 478 6345

IPSEA Independent Panel for Special Education Advice –national charity providing free legally based advice to families who have children with special educational needs. All our advice is given by trained volunteers www.ipsea.org.uk

0800 0184 016

Sheffield Parent Partnership – free info/advice/ support for parent/carers of children with ANY special education needs. www.parentpartnership.org.uk  also available in other areas

0114 261 9191   

0207 843 6058

Families need fathers - National Helpline Daily 7am-midnight  out of hours answer service available. parentsupport@familylive.org.uk
If you are separating or divorced and are worried about not seeing your children - or worried about the effect the breakdown of your relationship might have on them, Families Need Fathers can provide you with the support and information you need. Local meetings                                      

www.fnf.org.uk Meet in Sheffield 2^nd Monday in the month

0300 0300 363

Gingerbread – Help for single fathers  www.gingerbread.org.uk

0808 8020925

Child Support Agency

0845 713 3133

Consumer Credit Counselling Service – Get free anonymous debt advice from the UK's leading debt charity.  www.cccs.co.uk

Helpline open 8am-8pm M-F

0800 138 1111

Citizens Advice www.adviceguide.org.uk

08444 111 444 

National debt helpline -  how to deal with debt problems www.nationaldebtline.co.uk

08 08808 4000

Turn to us – a charitable service which helps people access the money available to them – through welfare benefits, grants and other help. www.turn2us.org.uk  Our free and confidential helpline is 
open 8am to 8pm Monday to Friday

0808 802 2000

Grandparents Plus is the national charity which champions the vital role of grandparents and the wider family in children’s lives - especially when they take on the caring role in difficult family circumstances.  www.grandparentsplus.org.uk

0300 123 7015 open 10am -3pm  mon-fri

Older Sheffield  the place to find out what's on offer for people over 50 in Sheffield www.oldersheffield.org.uk

Get Connected – Get Connected is the national helpline for young people under-25  www.getconnected.org.uk

0808 8084994

Young Minds Parents Information Service – Helping parents and carers to understand their child’s behaviour and enabling them to secure the right professional help for their children is crucial. Our free Parents’ Helpline is a lifeline to thousands of parents and carers each year who are worried about the emotional problems or behaviour of a child or young person.  The telephone service is supported by a specialist call back service, email and online support.  www.youngminds.org.uk

0808 802 5544

9.30 – 4pm Mon – Fri Then voicemail

Childline –  confidential help for children whatever their problems  www.childline.org.uk                             office 02076503200

0800 1111

24 hrs

NSPCC – Child protection www.nspcc.org.uk             Helpline 24hrs

Sheffield

0808 8005000

0114 2289200

National debt helpline -  how to deal with debt problems www.nationaldebtline.co.uk

08 08808 4000

Citizens Advice www.adviceguide.org.uk

08444 111 444 

Sexual Health www.sheffieldsexualhealth.nhs.uk

NHS direct – www.nshdirect.nhs.uk  help and advice on any medical issue

0845 46 47

Childrens Hospital                                www.sheffieldchildrens.nhs.uk

 0114 2717000

Northern General Hospital

0114 2434343

 Hallamshire Hospital

0114 2711900

Dental Hospital – Charles Clifford

0114 2717800

Maternity

0114 2268091

Sexual Health Direct Helpline –advice on any sexual health matters. www.fpa.org.uk

0845 1228690

SANEline – national, out of hours telephone helpline for anyone affected by mental health problems  www.sane.org.uk open 6pm – 11pm every evening

0845 7678000

Sexual Health    www.sexualhealthsheffield.nhs.uk Mon – Fri 9-5pm

0114 305 4444

Gay Sheffield www.gaysheffield.co.uk  On this site you can access information on coming out, staying safe, support groups and much more.

What you talking about –a free confidential advice line on sex, relationships and contraception for young people aged 18 or under. www.maketherightdecision.co.uk  8pm – 10pm every day 

0800 282930

Fflag – Supporting Parents of Lesbian, Gay and Bisexual Daughters & Sons                 www.fflag.org.uk         

0845 6520311

Roundabout/ Stencil – Supporting and housing for young people in Sheffield 16-25yr olds. Self referral roundabouthomeless.org

0114 2589829

Shelter -  the housing and homelessness charity with a free helpline  england.shelter.org.uk  8am -8pm Mon – Fri Weekends 8-5pm

 0808 800 4444

First Point -  Provides access to all Council services for enquiries including housing (Sheffield Homes), schools and free school meals, parking badges for disabled people (Blue Badge Scheme), Neighbourhoods and Community Care equipment and adaptations, Council Tax and Housing Benefits, Slice Cards, refuse sacks and Council job vacancies. Family friendly facilities available. www.sheffield.gov.uk/firstpoint

0114 27 34567

Help yourself database – Sheffield  www.sheffieldhelpyourself.org.uk

Sheffield Information Link - www.sheffinfolink.org.uk

0114 2498217

Ask Sid (Sheffield information directory) - online directory of local family information  www.asksid.net

0114 2496 242

Citizens Advice Bureau - The service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities www.adviceguide.org.uk

08444 111 444

101 - 101 is the number to call when you want to contact your local police - when it's less urgent than 999. It is available 24 hours a day, seven days a week. EG if your car has been stolen/if your property has been damaged/if you suspect drug use or dealing in your local area/to report a minor traffic accident/to give the police information about crime in your area/to speak to the police about a general enquiry.  In Sheffield, you can also call 101 if you have problems with: vandalism and graffiti/noise nuisance/abandoned vehicles/dumping and fly tipping/broken street lighting

101

0114 2202020

Childrens Legal Centre - The Child Law Advice Line provides free legal advice and information covering all aspects of English law and policy affecting children and families. Your call will be treated confidentially, respectfully and professionally www.childrenslegalcentre.com

0808 802 0008

Sheffield Law Centre –provides free, independent legal advice. It aims to help people who cannot access or afford other legal help www.slc.org.uk 

0114 2731888

Family Rights Group – advises families whose children are involved with or need children’s services because of welfare needs or concerns. www.frg.org.uk 

0808 801 0366

MESH Community Cohesion Services (MESH) is a charity, dedicated to the use and promotion of mediation as a means of conflict resolution www.meshccs.org.uk  South Yorkshire

0114 241 2771

National Family Mediation is a network of Family Mediation Services countrywide that offers help to those affected by family breakdown, separation and divorce

www.nfm.org.uk

0300 4000 636

9.00am - 5.00pm (Monday - Friday)

Sheffield LIGHT- voluntary group providing support across Sheffield to families affected by perinatal mental heath illnesses, including post natal depression and anxiety. Light does not offer medical advice – it provides peer to peer support, via support groups, buddying, telephone and email support. www.sheffieldlight.co.uk

07400 626064

Hopeline uk – Prevention of Young Suicide also for any young person feeling suicidal. www.papyrus-uk.org

0800 0684141

Sheffield Mind - We have a wide choice of services available to anyone in Sheffield. These range from counselling and psychotherapy and anger management to workshops on living a healthy lifestyle and an employment support project www.sheffieldmind.co.uk 

0114 2584489

MIND -  www.mind.org.uk

0300 123 3393

Rethink – provide mental health information & advice on practical problems www.rethink.org

0300 5000 927

Samaritans – 24 hour 365 days helpline www.samaritans.org

0114 2767277

0845 7909090

Young Minds - The YoungMinds Parents’ Helpline offers free confidential online and telephone support, including information and advice, to any adult worried about the emotional problems, behaviour or mental health of a child or young person up to the age of 25. www.youngminds.org.uk  Mon- Fri 9.30-4.30

0808 802 5544

Safe @ Last – Aims to help under 16yr olds who have run away from home or who are thinking of doing so, Give help and advice and mediation.  (based in Dinnington)  www.safeatlast.co.uk

0800 3357233

24hr

Missing People - We are a lifeline when someone disappears. We are caring and highly trained staff and volunteers working in collaboration with partners across the UK www.missingpeople.org.uk

0500 700 700

24hr

Sheffield Council Information centre - www.sheffinfolink.org.uk

0114 275 6699

Family Caring Trust – www.familycaring.co.uk (provide educational programmes) (our parenting courses)

028 30264174

Incredible years parenting programme -The Incredible Years team run courses for parents and children, to promote parenting skills and children's social and emotional competence. Covers different areas of Sheffield 

0114 2331189

Mon – Fri. 8.30-5.30

Main contact number

Parent Lifeline –  www.parentlifeline.org.uk

office

0114 2726575

0114 2730269

Family Lives (Parentline Plus) – National helpline for parent/carers  familylives.org.uk    

0808 800 2222 24hrs

Roshni – The aim of the Centre is to advance the welfare and education of Asian Women in Sheffield. We currently provide a range of activities and services including: Advocacy Support, Training & Learning opportunities, Help for women seeking employment, Support & Mentoring for young women, Support for carers of people with a mental illness, Support on issues of safety and security for older women and Social & Recreational opportunities.  www.roshnisheffield.co.uk

0114 250 8898

Home-Start Sheffield supports parents with at least one child under 5 who are dealing with issues such as – isolation /sickness /disability /mental health/domestic abuse/twins/triplets/difficult relationships. www.hssheffield.org.uk Mon – Fri 9-4

0114 2788377

Out of hours

0800 068 6338

Crysis - Cry-sis offers support for families with excessively crying, sleepless and demanding babies.  www.cry-sis.org.uk 

08451 228669

Sheffield Information Link - www.sheffinfolink.org.uk

0114 275 6699

Child Care – an online meeting platform that helps match parents with local childcare providers and private tutors. Childcare.co.uk is the UK's largest childcare search site with over 300,000 members. www.childcare.co.uk

Midwife, 24hrs – Jessops Hospital

0114 2261035

BPAS – British Pregnancy Advisory Service   www.bpas.org

0845 730 4030

National Childbirth Trust – Support, Hire Service, advice, ante-natal classes, post-natal support, enquiries etc. www.nct.org.uk

0300 330 0700 

Life - offers free pregnancy testing, pregnancy/abortion counselling for crisis pregnancies and sensitive counselling for those suffering following an abortion. Counselling is also available for partners/husbands. The LIFE fertility programme is also available for couples wanting to achieve pregnancy. Resources include leaflets, booklets and posters www.lifecharity.org.uk

0114 275 8107

0800 915 4600

Gingerbread We provide expert advice, practical support and campaign for single parents.They can give you the information you need on: Child maintenance /Contact /Employment/ Education /Welfare benefits and tax credits /Housing /Debt. www.gingerbread.org.uk

0808 802 0925

Scoop Aid - delivers an advice, information and support service for lone parents at all stages of the lone parent cycle www.scoopaid.org.uk

Advice Service   0114 2537672 

Single Parent Action Network a uniquely diverse organisation empowering one parent families throughout the UK. www.spanuk.org.uk

0117 9514231

Social Services – Howden House, Union Street – night emergency number available on their answer phone after 5.15pm

0114 2734855

Everyman – Advice line for anyone concerned about a MANS violence, anger or abusive behaviour.

020 72638884

Sheffield Domestic Abuse partnership–  a single city-wide number for people who are:/experiencing domestic abuse/recovering from domestic abuse and need support/worried about family members or friends and want to find out more professionals, who want information to support their clients www.sheffdap.org.uk

0808 8082241

Sheaf – If you are a woman or a man experiencing domestic abuse or you know someone who is, we offer a free confidential and non-judgmental service.  www.sheafdas.co.uk

0114 2498881

0800 073 8882

Womens Aid – Accommodation for women with or without children fleeing domestic abuse   www.womensaid.org.uk

0114 2426887

0808 2000 247

South Yorkshire Police – Community Support Officers (safer neighbourhood team)

0114 2202020

101

Victim Support- national charity giving free and confidential help to victims of crime, witnesses, their family, friends and anyone else affected across England and Wales.  www.victimsupport.org.uk 

0845 30 30 900

(Yorkshire 0300 303 1971)

Freedom programme – 24hr domestic abuse helpline

www.freedomprogramme.co.uk

0808 2000 247

101 - 101 is the number to call when you want to contact your local police - when it's less urgent than 999. It is available 24 hours a day, seven days a week. EG if your car has been stolen/if your property has been damaged/if you suspect drug use or dealing in your local area/to report a minor traffic accident/to give the police information about crime in your area/to speak to the police about a general enquiry.  In Sheffield, you can also call 101 if you have problems with: vandalism and graffiti/noise nuisance/abandoned vehicles/dumping and fly tipping/broken street lighting

101

0114 2202020

St. Wilfrids Centre is a charity which works with the statutory services and other agencies to support the homeless, the vulnerable and those who are socially excluded.

www.stwilfridscentre.org

0114 2555 720

Archer Project -The Cathedral Archer Project works with the homeless and vulnerable in Sheffield to help them find pathways away from homelessness and exclusion.  www.sheffieldcathedral.org

0114 275 3434